Shipping policy

Shipping Policy for Adunnis Closet

Thank you for shopping with Adunnis Closet. We are committed to delivering your orders quickly and efficiently across the United Kingdom.

Please read our shipping policy carefully before placing an order.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

During busy periods, sales, or new collection launches, processing times may be slightly extended.

Shipping Locations

We currently ship across:

  • United Kingdom

For international shipping enquiries, please contact us directly before placing an order.

Delivery Options & Estimated Delivery Times

Standard UK Delivery

  • Estimated delivery: 2–5 business days

Next Day UK Delivery

  • Available on selected orders placed before the daily cut-off time

  • Orders placed after the cut-off time will be dispatched the next business day

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery location

  • Shipping method selected

  • Order size and weight

Free shipping promotions may be offered during selected promotional periods.

Order Tracking

Once your order has been dispatched, you may receive a tracking number via email or SMS where applicable.

Please allow some time for tracking information to update after dispatch.

Failed Deliveries & Incorrect Addresses

Customers are responsible for providing accurate shipping information.

Adunnis Closet is not responsible for:

  • Delays caused by incorrect addresses

  • Failed delivery attempts

  • Parcels returned due to incorrect customer information

Additional shipping charges may apply for re-delivery.

Lost, Delayed, or Damaged Parcels

If your parcel is:

  • Lost

  • Significantly delayed

  • Delivered damaged

Please contact us within 48 hours of delivery or expected delivery date with:

  • Your order number

  • Supporting photos (if damaged)

We will work with the courier service to resolve the issue as quickly as possible.

Delivery Delays

While we aim to meet estimated delivery times, delays may occasionally occur due to:

  • Courier issues

  • Weather conditions

  • Public holidays

  • High order volumes

We appreciate your patience and understanding during such situations.

Pre-Orders & Restocks

Items marked as:

  • Pre-order

  • Restocking soon

may require additional processing and shipping time. Estimated dispatch dates will be communicated on the product page or via email.

Contact Us

For shipping enquiries, please contact:

Adunnis Closet
Email: adunniscloset@gmail.com
Instagram: @Adunnis_Closet

Thank you for shopping with Adunnis Closet.